Terms of Service.

These Terms of Service (“Terms”) govern your use of eyefly3d.com and any purchase of EyeFly3D products. EyeFly3D is a brand of Nanoveu Pte Ltd, a Singapore company and part of the Nanoveu group (ASX: NVU). Nanoveu Pte Ltd is the seller of record for all orders placed through this website. By accessing our website or buying our products, you agree to these Terms.

1. Agreement to terms

By visiting our website, creating an account, or placing an order, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding contract. If you do not agree to these Terms, please do not use our website or buy our products.

2. Our products

EyeFly3D sells glasses-free 3D screen protectors for iPhone and related accessories. Products are described on each product page. We try to ensure descriptions, specifications, and prices are accurate, but minor errors may occur. We reserve the right to correct any errors and to refuse or cancel orders affected by such errors.

Product images are representative. Actual products may vary slightly in colour or finish due to display settings or production batches.

3. Orders & pricing

All prices are shown in US dollars (USD) unless otherwise specified. The price you see at checkout is the total you pay us. Where we are registered to collect sales tax, VAT, or GST for your country, that amount is shown separately at checkout before you confirm the order. Import duties and taxes charged by your own country on arrival are separate and are your responsibility — see Section 5.

Placing an order constitutes an offer to purchase. Your order is accepted only when we send you an order confirmation email. We reserve the right to refuse any order at our discretion (for example, if the product is unavailable, if there is a pricing error, or if we suspect fraudulent activity).

4. Payment

We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay. Payment is processed by our third-party payment provider (WooPayments, powered by Stripe). We do not store full payment card details on our servers. The payment methods available to you are shown at checkout and may vary by country.

Payment is taken at the time you place the order. If payment fails, the order will not be processed.

5. Shipping & delivery

We offer free shipping across Asia, Australia and Europe. Other destinations are charged at checkout. We do not currently ship to the United States, Canada or Mexico. Orders normally ship from Singapore within three business days of payment confirmation; at times of high demand or limited stock this may take longer, and we will tell you if it does. Delivery times below are estimates only and run from the date of despatch:

• Asia-Pacific: 3–5 business days
• North America & Europe: 5–9 business days
• Rest of world: 7–14 business days

Delivery times are estimates and not guarantees. Risk of loss passes to the customer when the carrier accepts the shipment. We are not responsible for carrier delays, customs delays, or incorrect shipping addresses provided by the customer.

Customs duties & import taxes: for some destinations, the customer is responsible for any customs duties, import taxes, or fees charged by the destination country. We do not pre-collect these.

6. Warranty

Every EyeFly3D screen protector comes with a one-year limited warranty against defects in materials and workmanship under normal use. The full terms are on our Warranty page.

7. Cancellation & refunds

Cancelling before despatch. Orders may be cancelled at any time before they ship. To cancel, email hello@eyefly3d.com as soon as possible and we will refund you in full.

14-day change of mind. You may return any unopened EyeFly3D product within 14 days of delivery for a full refund of the purchase price, for any reason or none. To start a return, email hello@eyefly3d.com within that 14-day window and we will send you return instructions. Conditions:

• The product must be unused and in its original, unopened packaging. Once the protective film has been removed from its backing it cannot be resold and is no longer returnable on change-of-mind grounds.
• Return postage is at your cost unless the item was faulty, damaged in transit, or not what you ordered.
• We refund to the original payment method within 14 days of receiving the returned item, or of receiving proof that you have sent it, whichever is earlier.

This 14-day right is offered to all customers worldwide. If you are in the EU or UK, it sits alongside — and does not replace — your statutory right of withdrawal under the Consumer Rights Directive or the Consumer Contracts Regulations, whichever gives you more.

Faulty, damaged, or wrong items. If your order arrives damaged, faulty, or is not what you ordered, contact us within 14 days of delivery and we will arrange a replacement or a full refund at our cost, including return postage. This is separate from, and in addition to, the one-year limited warranty in Section 6 and any statutory consumer guarantee you have.

8. Intellectual property

All content on this website — including text, graphics, logos, images, video, and software — is the property of Nanoveu Pte Ltd or its licensors and is protected by international intellectual property laws. The EyeFly3D micro-grating film design is patent-protected. You may not copy, reproduce, distribute, or create derivative works without our prior written permission.

“EyeFly3D” and “Nanoveu” are trademarks. Other product names, brands, and logos referenced on this site are the property of their respective owners.

9. EyeFly3D app

Viewing 3D content on an EyeFly3D screen protector requires a companion mobile application. That application is published, developed and operated by a third-party developer, not by Nanoveu Pte Ltd. It is distributed free of charge through the Apple App Store.

Your use of that application is governed by its publisher’s own end user licence agreement and privacy policy, together with Apple’s App Store Terms of Service. Nanoveu does not licence the application to you, and does not control its functionality, availability, updates, continued distribution, or the data it collects. We give no warranty that the application will remain available or compatible with future devices or operating system versions, and accept no liability arising from its use or unavailability. For how this affects your data, see our Privacy Policy.

10. Acceptable use

You agree not to use our website or app to:

• Violate any applicable law or regulation.
• Infringe on the intellectual property or privacy rights of others.
• Submit fraudulent orders or use stolen payment methods.
• Interfere with the operation of our website (e.g., denial-of-service attempts, scraping at scale, attempting to gain unauthorised access).
• Distribute malware, spam, or harmful code through any feature we provide.

11. Limitation of liability

To the maximum extent permitted by law, EyeFly3D and Nanoveu Pte Ltd (and our directors, employees, and affiliates) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from or related to your use of our website, products, or app.

Our total cumulative liability to you for any claim arising from your purchase is limited to the amount you paid for the product giving rise to the claim.

Nothing in these Terms excludes or limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable law.

12. Statutory consumer rights

These Terms do not affect any statutory consumer rights you may have under the law of your country of residence. Specifically:

• EU/UK: nothing here limits your rights under the EU Consumer Sales Directive, the UK Consumer Rights Act, or equivalent national law.
• Australia: nothing here excludes the consumer guarantees under the Australian Consumer Law.
• United States: nothing here limits any non-waivable rights under state consumer protection laws.
• Singapore: nothing here limits your rights under the Consumer Protection (Fair Trading) Act.

13. Governing law

These Terms are governed by the laws of Singapore, without regard to its conflict-of-laws principles. Any dispute arising under or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of Singapore, without prejudice to your right to bring proceedings in the courts of your country of residence under applicable consumer protection law.

14. Changes to these terms

We may update these Terms from time to time. When we do, the “Last updated” date at the top will reflect the change. Continued use of our website after a change constitutes acceptance of the updated Terms. For material changes, we will notify customers with active orders by email.

15. Contact us

For any question about these Terms:

• Email: hello@eyefly3d.com
• Postal: Nanoveu Pte Ltd, 3 Fusionopolis Way, #13-21 Symbiosis, Singapore 138633